How to Replace a Lost or Damaged Emirates ID in UAE
Losing your Emirates ID feels stressful because everything in the UAE runs on it. The good news: replacement is one of the fastest ICP services, because your data and biometrics already exist. Here is the correct order of steps.
Step 1: Report the lost or damaged card
Report the loss to ICP as soon as possible — through the ICP app, website, or a customer happiness center. This deactivates the old card so nobody can misuse it. For damaged cards, you bring the damaged card itself when applying.
Step 2: Apply for the replacement
Apply through the ICP system directly or via a typing center. Our Emirates ID typing service can submit it the same day you contact us.
- Passport copy
- Emirates ID number (from a photo/copy of the old card if available)
- Recent photo with white background
- Damaged card (for damage cases)
Step 3: Pay the fees
Replacement has its own fee plus typing charges, and express printing may be available. Fees can change, so confirm the current amount on the ICP website before paying.
Step 4: Track and collect
Track the application with your PRAN number. Since biometrics are reused, replacements are often printed within a few working days. Collect from the designated post office or your chosen delivery channel.
Common mistakes
- Delaying the report — a live lost card is a fraud risk
- Applying for "renewal" instead of "replacement," which are different services
- Photos that fail ICP specifications, delaying printing
Conclusion
Report, apply, pay, track — in that order. Most people have a new card in hand within days. If you want it handled now, message our Emirates ID service on WhatsApp with your passport copy and ID number.
Related guides: Emirates ID Renewal · Update Mobile Number in Emirates ID