Privacy Policy

This Privacy Policy explains how Bab Al Zahiah Typing & Documents Copying, operating through typing.center, collects, uses, stores, shares, and protects your personal information when you visit our website, contact us, submit documents, use our online forms, or request our typing, PRO, visa, business setup, and related services.

By using our website or sharing your information with us, you agree to the terms of this Privacy Policy.

1. Who We Are

typing.center is operated by Bab Al Zahiah Typing & Documents Copying, a UAE-based typing and document clearing service provider.

We provide services related to typing, document preparation, UAE visa services, Emirates ID support, medical typing support, PRO services, business setup assistance, trade license services, government form assistance, insurance-related assistance, and related document support services.

For privacy-related questions, you may contact us through the contact details displayed on our website.

2. Information We Collect

We may collect personal information when you visit our website, fill out a form, contact us on WhatsApp, call us, email us, submit documents, request a quotation, or use our services.

The information we may collect includes:

• Full name
• Mobile number
• Email address
• Nationality
• Date of birth
• Gender
• Passport details
• Emirates ID details
• UAE visa details
• Entry permit details
• Sponsor details
• Company details
• Trade license details
• Business activity details
• Tenancy or lease information
• Salary or employment-related information, where required for a service
• Family member details, where required for family visa or sponsorship services
• Uploaded documents and images
• Payment-related information
• WhatsApp messages, email messages, and service communication records
• Website usage information such as IP address, browser type, device type, pages visited, and form activity

We only request information that is required or useful for providing our services, preparing applications, responding to your inquiries, or processing your request.

3. Documents We May Collect

Depending on the service you request, we may ask you to provide copies of documents such as:

• Passport copy
• Emirates ID copy
• UAE visa copy
• Entry permit copy
• Personal photo
• Trade license copy
• Memorandum of Association or company documents
• Tenancy contract or lease details
• Salary certificate or labour contract, if required
• Sponsor passport, visa, or Emirates ID copy
• Family documents such as marriage certificate, birth certificate, or relationship proof
• Medical fitness, Emirates ID, immigration, MOHRE, ICP, GDRFA, SEDD, or other government-related documents
• Insurance documents, where required
• Other documents needed for the specific service requested

Some documents may contain sensitive personal information. We handle such documents carefully and use them only for the purpose of providing the requested service.

4. How We Use Your Information

We may use your personal information to:

• Respond to your inquiries
• Provide quotations and service information
• Prepare typing applications and government forms
• Process visa, Emirates ID, medical, insurance, business setup, trade license, and PRO service requests
• Submit information to relevant UAE government portals or approved service channels, when required
• Communicate with you about your application or service request
• Verify documents and request missing information
• Arrange payment details and service invoices
• Maintain service records
• Improve our website, customer service, and business operations
• Send service-related updates through WhatsApp, phone, SMS, or email
• Comply with legal, regulatory, or government requirements
• Prevent fraud, misuse, or unauthorized activity

We do not sell your personal information.

5. Legal Basis for Processing

We process your information when it is necessary for one or more of the following reasons:

• To provide the service you requested
• To take steps before providing a service, such as preparing a quotation or checking requirements
• To comply with UAE legal, regulatory, or government requirements
• To submit applications or documents to relevant authorities, where required
• To protect our legitimate business interests
• To communicate with you about your request
• Based on your consent, where consent is required

6. Sharing Your Information

To complete your requested service, we may need to share your information with relevant third parties, government authorities, service providers, or approved platforms.

This may include:

• UAE government departments and official portals
• Immigration and visa-related authorities
• ICP, GDRFA, MOHRE, Emirates ID, medical fitness centers, SEDD, municipalities, free zones, and other relevant authorities
• Insurance providers, where insurance is required
• Business setup, licensing, or approval-related authorities
• Payment processors or banks, where applicable
• IT, hosting, email, WhatsApp, CRM, or website service providers
• Professional advisers, auditors, or legal authorities, where required
• Delivery, courier, or document collection providers, where applicable

We share information only when it is necessary to provide the requested service, comply with legal obligations, or operate our business.

7. WhatsApp, Phone, and Email Communication

Many customers contact us through WhatsApp, phone, or email. When you communicate with us through these channels, we may store your messages, documents, and contact details to handle your request and keep service records.

Please do not send unnecessary sensitive information unless it is required for the service. If you send documents through WhatsApp, email, or online forms, you confirm that you are authorized to share those documents with us.

8. Online Forms and Document Uploads

Our website may include contact forms, quotation forms, service request forms, document upload forms, or calculator forms.

When you submit a form, we may collect the information you enter, uploaded documents, your IP address, device information, and submission time. This helps us respond to your request, protect the website from spam, and maintain service records.

If you submit information on behalf of another person, such as a family member, employee, partner, or client, you confirm that you have permission to share their information with us.

9. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, understand website traffic, remember preferences, and support marketing or analytics.

Cookies may collect information such as:

• Pages visited
• Time spent on the website
• Device and browser information
• Referral source
• General location based on IP address
• Form or button interactions

We may use tools such as Google Analytics, Google Tag Manager, Meta Pixel, WhatsApp links, advertising platforms, or similar services. These tools may collect information according to their own privacy policies.

You can control or block cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

10. Payment Information

If you make payment for our services, we may collect payment confirmation details, transaction references, invoices, receipts, or billing information.

We do not intentionally collect or store full card numbers or banking passwords. If payment is made through a third-party payment link, bank transfer, or external payment service, that provider may process your payment information according to its own terms and privacy policy.

11. How Long We Keep Your Information

We keep your personal information and documents only for as long as necessary for the purpose for which they were collected, including:

• Providing the requested service
• Keeping application or transaction records
• Handling follow-up requests
• Meeting legal, accounting, audit, or regulatory requirements
• Resolving disputes or service issues
• Protecting our business from fraud or misuse

Some records may be kept for a longer period if required by UAE law, government procedures, accounting requirements, or legitimate business needs.

When information is no longer needed, we take reasonable steps to delete, anonymize, or securely store it.

12. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Limiting access to customer documents
• Using secure website forms where available
• Keeping documents only for service-related purposes
• Using password-protected systems where applicable
• Restricting access to staff or service providers who need the information
• Taking reasonable steps to prevent unauthorized sharing

However, no online system, email, WhatsApp communication, or internet transmission is completely secure. Therefore, we cannot guarantee absolute security of information sent electronically.

13. Your Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Share only genuine and valid documents
• Inform us if any submitted information is incorrect or outdated
• Avoid sending documents that are not required for the service
• Make sure you have permission before sharing another person’s documents
• Use our website and services lawfully

We are not responsible for delays, rejection, penalties, or issues caused by incorrect, incomplete, expired, misleading, or unauthorized documents provided by you.

14. Your Privacy Rights

Subject to applicable UAE laws and service requirements, you may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information, where legally allowed
• Withdraw consent, where processing is based on consent
• Object to certain types of processing, where applicable
• Request that we stop using your information for marketing communication

Some information may need to be kept if required for legal, accounting, regulatory, government, dispute, or legitimate business purposes.

15. Marketing Communication

We may contact you with service updates, reminders, offers, or information related to typing, visa, PRO, business setup, insurance, or document services.

You may request to stop receiving marketing messages at any time. However, we may still contact you for service-related communication, pending applications, payment matters, document requirements, or legal obligations.

16. Third-Party Websites and Links

Our website may include links to government websites, payment pages, WhatsApp, Google Maps, social media pages, or other third-party websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policy of any external website before submitting personal information.

17. Government Portals and External Platforms

Some services require submitting your information to UAE government portals, semi-government platforms, free zone portals, immigration systems, business licensing systems, insurance systems, or other external platforms.

Once information is submitted to those platforms, it may be processed according to their own rules, policies, and legal requirements. We are not responsible for decisions, delays, rejections, system errors, fee changes, or processing rules of any government or third-party authority.

18. Children’s Information

We may collect information about children only when it is required for services such as family visa, Emirates ID, medical, insurance, sponsorship, or related document processing.

Such information must be provided by a parent, guardian, sponsor, or authorized person. We do not knowingly collect children’s information for unrelated marketing purposes.

19. International Transfers

Some service providers, website tools, hosting providers, email systems, analytics tools, WhatsApp services, or cloud platforms may process or store information outside the UAE.

When this happens, we take reasonable steps to ensure that information is handled securely and used only for the intended purpose.

20. Data Accuracy

We depend on the information and documents you provide. Therefore, you are responsible for making sure that all details are accurate, complete, updated, and valid.

If you notice any mistake in the information you submitted, please contact us as soon as possible.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements, government procedures, or business operations.

The updated version will be posted on this page with a new “Last Updated” date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

22. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Bab Al Zahiah Typing & Documents Copying
Website: typing.center
Location: Sharjah, United Arab Emirates
Phone / WhatsApp: +971 52 121 2397
Email: info@typing.center

23. Important Note

typing.center is operated by Bab Al Zahiah Typing & Documents Copying. We are an independent service provider and are not a government authority. Information on our website is provided for general guidance and service support only. Government fees, requirements, processing times, approvals, and rules may change without notice and are subject to the relevant UAE authorities.